VIP Host

Job Description

<h3>Job Description</h3><p>Job Description<p><p><strong>VIP Host</strong></p><p></p><p><strong>About the Role:</strong><br />We&#39;re hiring on behalf of one of Canada’s leading social gaming companies, recently recognized as a 2025 Best Workplace for its exceptional team culture and innovation.<br />We’re looking for a VIP Host, an exciting opportunity for someone who thrives in a high-touch, customer-facing environment and enjoys delivering exceptional service to VIP clients.</p><p><ul><li><strong>Key Responsibilities:</strong></li><li>Build and manage strong relationships with VIP players</li><li>Provide personalized support and handle escalated issues</li><li>Collaborate with marketing to deliver custom offers and rewards</li><li>Maintain accurate account information and manage sensitive data with discretion</li><li>Gather feedback to help improve the overall player experience</li></ul><p><strong>What We&#39;re Looking For:</strong></p><ul><li>2+ years of experience in VIP support, hospitality, or customer success (gaming industry experience is a plus)</li><li>Excellent communication skills (spoken and written English)</li><li>Strong problem-solving skills and attention to detail</li><li>Professional, discreet, and highly customer-focused</li><li>Bachelor’s degree or equivalent experience</li></ul><p><strong>Perks & Benefits (Offered by the Client):</strong></p><ul><li>Competitive salary and bonus structure</li><li>Full benefits package: health, dental, vision, disability</li><li>On-site amenities and free parking</li><li>A creative, collaborative work culture</li><li>Opportunities for growth and career advancement</li></ul></p></p></p>