Infrastructure Analyst II

Job Description

<p><p><b>About EHealth</b></p>
<p>As leaders in digital health innovation, we transform health care through connected health systems and advancing technology. With over 800 employees across 20 communities, we support IT infrastructure in 433 healthcare locations, ensuring seamless information‑sharing and timely, effective patient care. We value a culture of strategic collaborating, trust and open dialogue. Our goal is to make Saskatchewan a leader and catalyst in digital health transformation, reshaping health care for the future. Help us put Saskatchewan at the forefront of digital health innovation.</p>
<h3>About The Role</h3>
<p>eHealth Saskatchewan is looking for a talented and driven Infrastructure Analyst II to join our Systems Operations South team. Reporting to the Manager, this role plays a critical part in supporting IT services for health partners across the province. You’ll be responsible for managing existing infrastructure and contributing to the design of future‑state solutions. From creating application packages to writing process documentation, your work will help shape the digital backbone of Saskatchewan’s healthcare system. This position is ideal for someone who thrives in a fast‑paced, technology‑driven environment, takes pride in delivering high‑quality service, and enjoys solving complex technical challenges with precision and care.</p>
<h3>What You’ll Do</h3>
<ul>
<li>Recommend and implement process improvements to enhance system efficiency</li>
<li>Troubleshoot and resolve medium to complex infrastructure issues</li>
<li>Manage and execute infrastructure changes with moderate complexity</li>
<li>Monitor and fine‑tune systems for optimal performance</li>
<li>Conduct regular compliance reviews of infrastructure systems</li>
<li>Maintain software licensing and support agreements</li>
<li>Create and maintain comprehensive documentation libraries</li>
<li>Mentor team members and contribute to knowledge sharing</li>
<li>Prepare status reports and manage issue escalations</li>
<li>Streamline application intake processes</li>
</ul>
<h3>What You’ll Bring To The Team</h3>
<ul>
<li>Strong knowledge of Windows Server/Desktop Administration, Application Management, Virtualization, Change Management, Group Policy & Active Directory</li>
<li>Experience in SCCM/MECM, VMware Horizon, App Volumes, Zero/Thin Client Management, DNS/DHCP, Microsoft 365, security systems, server administration, and Saskatchewan’s Health IT landscape</li>
<li>Post‑secondary diploma or higher in Computer Science or related field, with 3+ years of infrastructure support experience (or equivalent)</li>
<li>Exceptional written and verbal communication skills</li>
<li>Highly organized, adaptable, and able to prioritize in fast‑paced environments</li>
<li>Detail‑oriented with a strong sense of ownership and accountability</li>
<li>Service‑focused and empathetic, especially when working with sensitive health data</li>
<li>Creative and improvement‑driven mindset</li>
<li>Diplomatic and tactful in stakeholder interactions</li>
</ul>
<h3>Competencies</h3>
<ul>
<li>Communication: Clear and effective verbal and written communication of technical and non‑technical information tailored to diverse audiences.</li>
<li>Leadership: Ability to lead and manage projects, guide teams through change, and align resources to achieve goals.</li>
<li>Problem Solving: Skilled in analyzing processes and technology to design solutions, troubleshoot issues, and adapt to evolving environments.</li>
<li>Interpersonal: Builds strong, trust‑based relationships with clients and colleagues to enhance service delivery and knowledge sharing.</li>
<li>Organizational: Effectively prioritizes and manages workload to meet deadlines and deliver results in dynamic settings.</li>
<li>Analytical: Able to interpret complex information and apply insights to meet organizational needs within constraints.</li>
<li>Teamwork: Works independently and collaboratively to support team goals and foster a positive work environment.</li>
<li>Technical: Proficient in deploying and supporting applications in large‑scale Microsoft Windows environments.</li>
</ul>
<h3>As one of Saskatchewan’s Top Employers this is Why You’ll Love Working Here</h3>
<ul>
<li>Career paths and opportunity for advancement</li>
<li>Health, dental, and pension benefits</li>
<li>Maternity and parental leave top‑up payments</li>
<li>Earned days off</li>
<li>Annual pay increases</li>
<li>Work that truly matters to the people of Saskatchewan</li>
</ul>
<p>Ready to make a real impact in healthcare technology? Join us and help shape the future of care—apply today!</p>
<p>We value diversity of all kinds and encourage applications from people of all backgrounds, identities, and experiences. Even if you don’t meet every single requirement, we’d still love to hear from you.</p>
<p><b>Grade:</b> SIT10</p>
<p><b>Anticipated Start Date:</b> November 2025</p>
<p><b>Location:</b> Moose Jaw, Saskatchewan (On‑Site)</p>
<p><b>Employment Type:</b> Permanent Full‑time</p>
<p><b>Salary Range:</b> $41,934 - $51,038 per year</p>
<p>Number of Openings: 1</p>
<p>We are committed to workplace diversity.</p>
<h3>Seniority level</h3>
<ul>
<li>Mid‑Senior level</li>
</ul>
<h3>Employment type</h3>
<ul>
<li>Full‑time</li>
</ul>
<h3>Job function</h3>
<ul>
<li>Information Technology</li>
<li>IT Services and IT Consulting</li>
</ul></p>
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