Resource Scheduler

Job Description

<h3>Job Description</h3><p>Job Description<p><p><b>RESOURCE PLANNER</b></p><p><i>Are you passionate about supporting organizations to achieve results and seeking the opportunity to join a team of Resource Planners?</i></p><p>A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ over 2000 employees and are a subsidiary of ICTS EUROPE, which is operating in 22 countries and employing more than 17000 professionals. A.S.P provides services to some of the largest airports in Canada and has a significant presence in the Commercial and Residential spaces in Ontario and Alberta.</p><p>A.S.P. is looking for a Resource Planner who will manage scheduling of staff to support operations to run smoothly. A successful candidate will be required to work with integrity, respect, and take responsibility to maintain confidentiality.</p><p><b>What you will do:</b></p><ul><li>Staffing of all open hours and processing communication to ensure proper staffing.</li><li>Designing, maintaining, and implementing schedules for all job sites as required.</li><li>Maintaining and providing all reports as required and ensuring all electronic reports are transmitted as per requirements.</li><li>Documenting all work hours, time differences and employee changes in the online systems to ensure accuracy.</li><li>Assigning new staff and re-assigning staff according to site requirements and established procedures.</li><li>Ensuring all vacancies due to any kind of absences are filled and communicating the information regularly with Human Resources.</li><li>Tracking and submitting additional costs of training time and unbillable overtime.</li><li>Assisting in tracking and analyzing scheduling trends.</li><li>Maintaining communication with all stakeholders within operation.</li><li>Reporting non-compliance to company policies, procedures, and or violations within the collective agreement if applicable.</li><li>Ensuring data relevant to employee lateness, illness, or positive feedback received are communicated to the Manager, Resource Planning.</li><li>Ensuring that all employee complaints are resolved as quickly as possible or referred to management, HR, or Area Manager.</li><li>Disseminating duties post orders to staff when assigning duties.</li><li>Positioning may be required to workdays/evenings/ nights and weekends as required to meet organizational needs.</li><li>Demonstrating ability to work effectively with employee groups and building partnerships at all levels of the organization.</li></ul><p><b>Who you are:</b></p><ul><li>Must be a High School Graduate and possess a Grade 12 High School Diploma (GED) or acceptable equivalent combination of education.</li><li>Have experience as a scheduler/planner or staffing coordinator in a fast-paced 24/7 operational and/or service delivery environment is an asset.</li><li>Experience in using a database, preferably within a scheduling environment.</li><li>Computer literacy is required, including knowledge of Microsoft Word, Excel, Internet Explorer and MS Outlook email with proficient typing skills.</li><li>Must have strong communication and customer service skills.</li><li>Demonstrate ability to handle difficult callers, stressful situations, and multiple tasks in a professional, positive and constructive manner.</li><li>Knowledge, awareness and understanding of the various inter-relationships with other Departments <span >(Accounting/Payroll,</span> HR/Recruiting, Training, etc.) and of the needs and goals of other Departments in relation to Resource Planning services.</li><li>Full time position - but work schedule can include working weekends</li><li>12 hours, continental rotation</li><li>Enjoys driving the resolution of problems and is motivated by an environment of continually taking on new challenges.</li></ul><p><b>Why you should work with A.S.P:</b></p><ul><li>We care about our team and their personal and professional success.</li><li>We offer competitive salaries.</li><li>You can have flexible schedules.</li></ul><p>A.S.P. Incorporated is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc. to apply.</p><p><em>We hire for PERSONALITY. We train for the job.</em></p><p>Powered by JazzHR</p><p>gCm235VnwQ</p></p></p>