Posted: 6 days ago
Job Description
<h3>Job Description</h3><p>Job Description<p><p>Our client, a multi-faceted visual communications media company, is seeking a <strong>Project Coordinator </strong>to join their Customer Service department. He or she will be responsible for coordinating the execution and delivery of projects. The ideal candidate is self-motivated, organized and possesses strong interpersonal and problem solving skills. He or she must be energetic, enthusiastic, and able to work in a fast paced environment. Print industry experience is definitely an asset.<br><br><strong>Job Description</strong><br /><strong>Primary Responsibilities</strong><ul><li>Provide exceptional customer service to clients by promptly understanding client requirements, following up on projects in process, and communicating the needs of clients to production</li><li>Process orders received from clients and our client's Account Executives in a timely fashion</li><li>Process change orders to reflect clients’ changing requirements</li><li>Report status of current and pending projects on a daily basis</li><li>Ensure that all stages of the Quality Control process have been checked off in all departments prior to shipping</li><li>Follow-up with customers to obtain purchase orders for invoicing</li><li>Maintain accurate client information in internal database system</li><li>Assess appropriate charges to extra billing items and obtain mandatory client approval prior to proceeding</li><li>Ensure all extra billings have been included once projects are ready for billing</li></ul><br /><strong>Skills, Experience and Requirements</strong><ul><li>Completion of post-secondary school (university or college) is required</li><li>Excellent oral and written communication skills</li><li>Possesses a strong ability to identify problems and solve them</li><li>Able to work well independently and as part of a team</li></ul><br /><strong>Key Competencies</strong><ul><li>Pays strong attention to detail</li><li>Able to take initiative</li><li>Possesses strong organizational skills</li><li>Possesses the ability to multi-task and work in a fast-paced environment</li></ul></p><p>Powered by JazzHR</p><p>dLZTX9Ae9c</p></p></p>Browse Jobs in Canada by City
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